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      Thought Leadership Thinking beyond ordinary business

      Should You Join the Navy to Be a CEO  of a Service Company?

      Should You Join the Navy to Be a CEO of a Service Company?

      Do former Navy officers make good leaders in business? Having interviewed several CEOs who had military officer backgrounds, including Chuck Czajka of Macro Money Concepts, my interest was piqued. CEOs and military experience My curiosity drove me to deep-dive and fortunately...

      Charlie Katz - March 30, 2020

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      Scaling Success in the Service Sector

      Scaling Success in the Service Sector

      I haven’t checked my Thesaurus, but I’m certain that a synonym for the word franchise is scalability. That’s the lure isn’t it? The idea that you can turn your service company into a chain of lube and oil, home delivery...

      Toughening It Out Isn’t the Answer in the Service Industry

      Toughening It Out Isn’t the Answer in the Service Industry

      How far would you go to keep your business operating? Would you collect empty bottles, fill a garbage bag and bring it in for a refund? Or, would you throw in the towel? You chart a direction for your business,...

      Justin Goodbread – Today’s Business Trailblazer (a modern Kit Carson)

      Justin Goodbread – Today’s Business Trailblazer (a modern Kit Carson)

      America was built and continues to be built on entrepreneurship. It’s in our DNA. I’m a history buff, particularly American history. Going back to the early days of the Pilgrims, onwards to the French and Indian wars, the American Revolution,...

      Secret to Being a Successful Entrepreneur Uncovered

      Secret to Being a Successful Entrepreneur Uncovered

      Ever ask yourself, what drives entrepreneurs? What drives them to risk all? What drives many of them to leave the safe womb of an established company and stand on the shaky precipice of entrepreneurship? I’ve often asked myself those questions....

      So, You Think You Know Your Customer

      So, You Think You Know Your Customer

      Perhaps the smart way to blog about my interview with Antonia Hock, global head of the Ritz-Carlton Learning Centers is not to blog. Just tell you stop what you’re doing and grab the wealth of insights she shares from her...

      Seeking Truth About Passion for Business

      Seeking Truth About Passion for Business

      I’ll start this blog by being upfront and admitting I don’t have the answers to the questions I pose. But they’re worth posing. Worth your giving serious thought. They get at the heart of what many believe will make the...

      How to Be Authentic in Business

      How to Be Authentic in Business

      Being authentic in business could mean the difference between gaining or losing a customer. The word “authentic” is an obvious one. It essentially means real, true, genuine. So, you would think that our very existence as we live and breathe...

      Getting it Right in Business: What CEOs Have to Say

      Getting it Right in Business: What CEOs Have to Say

      Doing what you love and turning a profit is the dream of entrepreneurs and business owners everywhere. But not all businesses are alike. Service-based businesses, for example, have their own unique challenges. Being successful may look different from these business...